The Sandhill Crane Bed and breakfast has instituted the following policies and practices to ensure all of our guests have an enjoyable, relaxing and safe stay.
Reservation Policies
Reservations can be made via phone or by contacting us from our web site or bed and breakfast-specific sites on the web.
Cancellation Policies
We are a small inn with a limited number of rooms. We never overbook our rooms. When you make a reservation for a room that room becomes unavailable. To continue with our practice of not charging a non refundable room deposit upon reservation (during low season) we have instituted the following cancellation policy:
* Three days prior to 6:00 on the day of intended check-in a $25.00 cancellation administration fee is charged.
* Within three days of your intended check-in date a cancellation fee equal to 50% of your stay (minimum fee equal to one night) will be charged. If we can rebook the room your cancellation fee will be refunded.
* If you do not show you will be charged for your entire stay. If we can rebook the room the cancellation fee will be refunded.
You will receive a copy of our cancellation policy with your reservation. During high season ( the month of October) our cancellation policy varies. Please check with innkeeper.
Check In and Check Out
Our normal Check In hours are 4:00 pm - 6:00 pm. We like to personally greet all of our guests. However, there are times outside our normal check in hours when we are not at the inn. We understand that your travel arrangements may not coincide with our normal check in hours. This is not a problem. We are happy to accommodate early or late check ins with advance notice. And, while our resident cats, Maxwell and Ginsu, are always home and usually interested in meeting our guests, they do find it difficult to open doors.
Check-out is at 11:00 am. Late departures may be arranged with advance notice if new guests will not be checking in to that room that evening.
Early Departures
No refunds for early departure.
Candles
We regret that the use of candles with an open flame is not allowed anywhere in the inn. This is for the safety and well being of all of our guests.
Smoking
The Sandhill Crane is a non-smoking facility. For the safety and comfort of our guests we regret that we cannot allow smoking anywhere on the grounds. Our timbered ceilings and adobe walls tend to trap smoke making it unpleasant for non-smoking guests. We impose a $250 cleaning fee if we find you have smoked in your room or on the grounds.
Special Diets
We are happy to accommodate special diets with advance notice. Please advise us at the time you make your reservation if you have any special dietary requirements. We will make every effort to meet your dietary needs.
Pets
A rescued Rhodesian Ridgeback has joined our family. Boz can usually be found in our quarters hanging out on his favorite couch. He's isn't very happy whne other animals are around so, regretably, we can not accept pets at this time.
Inn Tours
We are happy to provide tours of the inn with advance notice. We will accommodate walk-in tours if guests are not in residence. Rooms are not available for showing if a guest has checked in.
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